These Terms and Conditions govern your use of the 31 ph platform. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to everything set out here. Please take a few minutes to go through this page carefully — it covers your rights, your responsibilities, and how 31 ph operates as a Philippines-based online gaming platform. If you have questions after reading, visit our FAQ page or reach us at [email protected].
Last updated: January 2025
Applies to all registered and guest users of 31 ph operating in the Philippines.
These Terms and Conditions form a binding agreement between you and 31 ph. They apply to every person who accesses the platform, whether you are browsing as a guest, registering a new account, making a deposit, or playing any game available on the site. By continuing to use 31 ph after these terms have been published or updated, you are confirming your acceptance of the current version. If you do not agree with any part of these terms, you should stop using the platform immediately and contact [email protected] if you need assistance closing your account.
The platform is operated exclusively for players based in the Philippines. You must be at least 21 years of age to register and use 31 ph. It is your responsibility to ensure that online gaming is permitted under the laws applicable to your specific location within the Philippines before you create an account. 31 ph does not accept registrations from individuals located outside the Philippines, and any account found to be in violation of this requirement may be suspended or permanently closed without prior notice.
Each player is permitted to hold only one account on 31 ph. Creating duplicate or multiple accounts is strictly prohibited and will result in the suspension of all associated accounts. When you register, you are required to provide accurate, complete, and up-to-date personal information. Any false or misleading information submitted during registration may result in immediate account termination. You are solely responsible for maintaining the confidentiality of your login credentials, and 31 ph will not be held liable for any losses resulting from unauthorised access caused by your failure to keep your password secure. If you suspect that your account has been accessed without your permission, contact [email protected] immediately so the team can investigate and take appropriate action.
All financial transactions on 31 ph are conducted in Philippine pesos (PHP). We support local payment channels commonly used across the Philippines, including digital wallets and over-the-counter options. Deposits are credited to your account once the transaction has been confirmed by the relevant payment provider. Withdrawal requests are processed in accordance with the procedures outlined on the Deposit page and are subject to identity verification checks where required. 31 ph reserves the right to request supporting documentation before processing any withdrawal to ensure compliance with applicable regulations. Any attempt to manipulate the payment system, including chargebacks or fraudulent transaction claims, will result in immediate account suspension and may be referred to the relevant authorities.
All games available on 31 ph, including slots and bingo, are governed by their individual game rules which are accessible within each game interface. Players are expected to engage with the platform in good faith and in accordance with the rules of each game. Any attempt to exploit technical errors, use automated tools, manipulate game outcomes, or engage in collusion with other players is strictly forbidden. 31 ph reserves the right to void any bets or winnings that are determined to have resulted from such prohibited conduct. If you encounter a technical issue during gameplay, you should stop playing and report the issue to [email protected] rather than attempting to take advantage of the error. Decisions made by 31 ph regarding disputed game outcomes are final.
31 ph is committed to promoting responsible gaming among all Filipino players. Gaming on this platform is intended purely as a form of entertainment and should never be treated as a means of generating income or resolving financial difficulties. We encourage all players to set personal limits on their spending and to take regular breaks from gaming activity. If you feel that your gaming habits are becoming difficult to control, we strongly encourage you to review the resources available on our Responsible Gaming page, which provides practical guidance tailored to players in the Philippines. Players who wish to self-exclude or set account restrictions may contact [email protected] to discuss the available options. 31 ph will act on such requests promptly and without judgment.
The personal information you provide when registering and using 31 ph is collected and processed in accordance with our Privacy Policy. We collect only the data necessary to operate your account, process transactions, and comply with applicable regulations. Your information will not be sold to third parties, and it will only be shared with service providers who assist in the operation of the platform under strict confidentiality obligations. By using 31 ph, you consent to the collection and use of your data as described in the Privacy Policy. You have the right to request access to the personal data we hold about you, and you may contact [email protected] to make such a request at any time.
Users of 31 ph are prohibited from engaging in any activity that is unlawful, harmful, or disruptive to the platform or to other players. This includes but is not limited to: using the platform for money laundering or any other financial crime; attempting to hack, reverse-engineer, or interfere with the platform's systems; creating accounts on behalf of another person without their explicit consent; and using the platform in any way that violates applicable Philippine law. 31 ph monitors platform activity and reserves the right to suspend or permanently close any account found to be in breach of these prohibitions. Where required by law, 31 ph will cooperate fully with relevant Philippine authorities in any investigation related to prohibited conduct on the platform.
31 ph provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability. 31 ph will not be liable for any losses — financial or otherwise — that arise from temporary unavailability of the platform, provided that reasonable steps are taken to restore service as quickly as possible. Players are advised to check the FAQ page for updates during any known service interruptions.
These Terms and Conditions may be updated from time to time to reflect changes in how the platform operates, changes in applicable Philippine regulations, or improvements to our policies. When material changes are made, 31 ph will notify registered players through the platform or by email. Continued use of the platform after any update constitutes acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically so you are always aware of the current rules that apply to your use of 31 ph.
Common questions Filipino players ask about the 31 ph Terms and Conditions.